Privacy Policy | Maria Furniture Belfast & Northern Ireland

At Maria Furniture (mariafurniture.co.uk),
we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the UK GDPR and other data protection laws.

1. Consent and Scope of This Privacy Policy

By using our website, you consent to this Privacy Policy and agree to our terms.
Where consent is required (for example, cookies or marketing communications), you can withdraw it at any time by contacting us.

2. Information We Collect

• Contact details: name, email, phone number, and address.
• Order and delivery details for Shipping & Delivery.
• Messages and enquiries you send via our Contact Form.
• Technical information such as IP address, browser type, and device ID.

3. How We Use Your Information

• To process orders, manage deliveries, and handle Returns & Refunds.
• To offer customer support and keep you informed of service updates.
• To enhance website performance and prevent fraudulent activity.
• With your consent, to send marketing offers or updates about refurbished sofas.
• To comply with legal, tax, and accounting obligations.

4. Log Files, Cookies, and Tracking

We use log files and cookies to improve our website experience. These record data such as IP address, browser type, and visited pages.
Cookies help us understand how customers use Maria Furniture’s online store. You can manage or disable cookies in your browser settings.
For details, see our Cookie Policy.

5. Third-Party Services and Data Sharing

We collaborate only with trusted processors such as delivery couriers, payment gateways, and hosting providers.
These partners process data securely under our instructions.
We never sell or share personal data for marketing without your explicit consent.

6. Your Rights Under UK GDPR

• Right of access, correction, erasure, and restriction of processing.
• Right to data portability and objection to processing.
• Right to withdraw consent at any time.
• Right to lodge a complaint with the ICO (Information Commissioner’s Office).

To exercise your rights, email us at [email protected].
We respond to all data requests within one month.

7. Children’s Privacy

We do not knowingly collect or store personal data from children under 13 years old.
If you believe your child has shared information with us, please contact us and we will promptly remove it.

8. Contact Maria Furniture NI

Email: [email protected]
Phone: +44 7904 748196
Address: Maria Furniture Ltd, 16–18 Trench Road, Mallusk, BT36 4TY, Northern Ireland
Company Number: NI729087

This Privacy Policy applies only to this website and does not affect your statutory consumer rights.

9. Making a Data Access Request

If you wish to access, correct, or delete your data under this Privacy Policy,
please email [email protected] with your name, order number, and request type.
We will confirm receipt and reply within 30 days.